Frequently Asked Questions

Our typical tour packages include return air tickets, single-entry visa (if applicable), 3/4-star accommodation, all meals (Breakfast, Lunch, Dinner), comprehensive sightseeing as per itinerary, travel insurance, and dedicated tour manager services. Tips are also usually included.

You can customize your tour by visiting our 'Customize Tours' page and filling out the inquiry form. Our experts will then contact you to discuss your preferences, budget, and travel interests to create a personalized itinerary.

To confirm your booking, an initial advance payment is required. The balance payment schedule varies depending on the tour type and departure date. For short tours, the balance is due a few days before departure. For longer tours, a phased payment plan is available. Please refer to our Terms & Conditions for full details on payment timelines and accepted methods.

Yes, comprehensive travel insurance is included in all our standard tour packages for your peace of mind.

For international travel, you typically need a valid passport (with at least 6 months validity beyond your return date), a visa (if required for your destination), and travel insurance. Our team assists with visa processing as part of our Visa + Forex services.

Our cancellation policy is detailed in our Terms & Conditions. To initiate a cancellation, you must contact our office in writing via email. The refund amount will depend on the time of cancellation and will be processed accordingly.

Yes, we strive to accommodate dietary requirements. Please inform us of your preferences at the time of booking, and we will make the necessary arrangements with our partners.

Our dedicated tour managers accompany you throughout the trip, ensuring smooth logistics, providing local insights, assisting with any issues, and making your journey comfortable and enriching. They are your primary point of contact during the tour.

Most of our end-to-end packages include flights and hotels as standard. However, some specialized tours might offer options for land-only packages. Please check the specific package details or contact us for clarification.

You will receive regular updates via email and SMS regarding your booking status, itinerary changes, and important travel information. You can also contact our support team directly for any specific queries.